Includes bag and tag, and is a brand new, authentic item. Hello Kitty Sunburned Kitty Y2K Gal Neck Pillow Only Neck Pillow: Approximately 45 x 35cm Items will generally be shipped in 3-4 days!! We only handle 100% authentic products. Due to the nature of overseas products, there may be initial minor scratches or stains. If you are concerned, please refrain from purchasing. To prevent product substitution, returns are not accepted after shipping.