Brand new, unopened. The box is the actual photo (contents are included). Please understand that we cannot accept returns or claims for initial defects; please contact the manufacturer. This transaction is made with the understanding of the above. Thank you for your understanding. Items will be sent with simple packaging such as bubble wrap or paper bags. Please be aware of any damage to the outer packaging. Cast iron hot sandwich cooker with character embossing. - Model Name: Jerry Marquez Sandwich Toaster - Brand: Ballistics Industries - Accessories: Storage case - Design: Character embossing Case color: OD Thank you for viewing.