I wore this wig twice, once at home and once at an event. It's made by Airy Wig and the color is cocoa brown. The entire wig has been crimped with a waffle iron. After use, I stored it on a wig hanger. It will be folded for shipping, so please be aware that it may become slightly misshapen. Please only purchase if you understand this. This is a handmade item, so please refrain from making any claims or complaints.