There are scratches and stains, but I will wipe it clean as much as possible before packing. Operation has been confirmed, but it may not charge properly depending on the compatibility with your smartphone. The shipping method may be changed depending on the thickness and weight. ------------------------------------ ★ Items will be shipped in simple packaging using recycled materials. ★ We cannot respond to shipping issues, so please contact the shipping company directly. ★ There are no pets or smokers, but please refrain from purchasing if you are concerned about the smell of other houses. ------------------------------------ Thank you! (^_^)a