All buttons have been confirmed to be working. The item has been lightly cleaned and disinfected with alcohol. The exterior is very clean, but there are small scratches in the locations shown in photos 8 and 9. Batteries are not included; the listing is for the main unit only. The item will be wrapped in cushioning material and shipped in a Nekopos shipping bag. Please purchase if you can provide prompt feedback upon receipt. The item is also listed on other sites, so there is a possibility of cancellation if it sells out elsewhere.