Thank you for viewing. This is a new, unopened item. However, there is a line on the top of the treatment pump, so I am listing it as having scratches and dirt. Once the transaction begins, I will ship it promptly on the same day or the next morning. *Please note that the item may be out of stock as it is also listed on other platforms. Please rest assured that there are no pets or smokers. As it is stored by a private individual, there may be minor scratches such as scuffs. Please refrain from purchasing if you are concerned. I strive for a pleasant transaction for both parties, so thank you for your cooperation. Returns are generally not accepted to prevent product substitution, so please understand. I will consider price reductions, but I will not offer excessive discounts, so please understand. I also offer a follow-up discount. Please feel free to contact me. Thank you for reading to the end.