This is a remote control for TOSHIBA. There are scratches, marks, and discoloration on the surface. Operation has been confirmed via infrared emission. If it does not work, we will accept returns and refunds. Batteries are not included. Due to the thickness of the item, the packaging will be simple, but please understand. If you purchase this item with other items, we will offer a discount, so please feel free to comment. Thank you for viewing.