docomo Kids Phone ◻︎SH-03M ◻︎Color: Navy It has been kept in a protective case, but there are scratches on the four corners. A thick protective film is currently applied to the screen, and there are scratches on that protective film, but there are no scratches on the main screen. It will be shipped with the current protective film attached. Also, a new protective case will be included. If you wish, the current protective case will also be sent.