Used only 2-3 times and then stored. It's in beautiful condition with no stains or scratches. No box, but the instruction manual is included. Only the items shown in the photos will be shipped. Please understand that this is a used item before considering a purchase. I'd like to pass it on to someone who will use it. *** A compact design HITACHI hand steamer with temperature control function. Made in 2020. - Brand: HITACHI - Model Name: CS1-RX3 - Operation Buttons: Temperature adjustment button, Steam button - Design: White and gold color scheme, compact hand steamer