I'm selling my espresso machine because I'm getting rid of it. I bought it as a replacement, but I've only used it once or so. I think I might have used it? That's the feeling I have m(_ _)m It's not new because it's been taken out of the bag. It's quite clean. Please understand and confirm before making a purchase. Thank you m(_ _)m I purchased it directly by phone from the official website. Thank you. I am also listing it on other sites, so the item may become unavailable depending on which sells first.