I have used this item 2-3 times. There are no major scratches or stains, but it has been stored by an individual, so please purchase only if you are not concerned about minor details. I will pack it with bubble wrap and cardboard before shipping. ◼︎Brand: Panasonic ◼︎Product Name: Clothes Steamer ◼︎Model Number: NI-GS400 ◼︎Year of Manufacture: 2021 Please check the screenshots of the website for detailed specifications.