☆ Thank you for viewing. [Book] Good Apology: The Art of Apologizing to Overcome Business Crises Isao Takenaka ※Product Description※ The scandals that have recently rocked society, such as affairs, resume fraud, data falsification, and political and financial issues, have escalated because the apologies failed! Isao Takenaka, the "Apology Master," has been in charge of apology press conferences at Yoshimoto Kogyo for 35 years since joining the company. He will teach you how to deal with victims to calm their anger when a crisis occurs, the procedures for apology press conferences when the time comes, and the "apology techniques" that all business people should know, including preparing a "special team," "apology scenarios," and "compliance training" during normal times, as well as building relationships on a daily basis. He will impart this knowledge without reservation, with plenty of real-life examples of both failures and successes. ※※There is some age-related deterioration (please refer to the photos). ★I also have a wide variety of other magazines and books for sale, both bestsellers and rare items (business, documentaries, novels, self-help, crime, general knowledge, entertainment, etc.). If you'd like, why not take a look?★ ☆I will respond quickly and politely. ☆If you have any questions, please feel free to ask. ☆I will do my best to respond sincerely to price negotiations.