Achieve rich coffee flavor and aroma with the "high-temperature extraction" of the insulated swing basket. You can choose to brew into a stainless steel server, stainless steel mug, or coffee cup to suit the occasion and number of people. "Vacuum insulated stainless steel server" prevents over-extraction and keeps the deliciousness longer. It has been used infrequently and is clean with almost no scratches or stains. There is no instruction manual. You can download it from the Zojirushi website. It will be shipped in its original box with a shipping label attached.