Although this item is new and unopened, it is a prize item, so there may be scratches or dents on the box. Thank you for your understanding. If you are looking for a perfect item, please refrain from purchasing. Also, please contact the manufacturer for initial defects. Basically, figures and other prize items will be shipped unopened, so I do not know the condition of the contents. Therefore, please note that cancellations after purchase will not be accepted for any reason.