This item was purchased and stored at home. It is new and unused, but please see the photos for the condition of the outer box. Notes: This item is available for immediate purchase. As it is unopened, we have not been able to confirm any missing parts. As it is unopened, we are unable to inspect the item, so we cannot accept any claims or returns regarding the product. If there are any deficiencies such as missing parts after purchase, please contact the LEGO Customer Service Center. Cancellations due to product defects after opening the item upon arrival will be refused to prevent substitution. We do not accept returns or refunds, so please check the description and photos carefully before purchasing. #LEGO #LEGO #City #DomesticGenuineProduct