Seller info

Thank you for your continued patronage. Recently, there have been some buyers who have accepted bundle purchase requests but did not complete the purchase. Please be sure to make a purchase. Also, I will not respond to strange questions. If you have time, I would appreciate it if you could read about a recent trouble I encountered. The seller I recently transacted with has changed their profile description, but it previously stated that shipping would be same-day depending on the time on Sundays. I purchased on Sunday morning, so I assumed it would be shipped the same day as stated. Around 8 PM, I asked if the shipping would be same-day or the next day. Around 11 PM, I received a reply stating that it would be picked up the next day and shipped. I assumed it was a courier service like Rakuraku Mercari便, so I thought it would be a delivery service. Around 7:30 AM the next morning, I received a shipping notification, but since Yamato's collection starts at 8 AM, I found it suspicious and checked. It turned out they had posted it in a mailbox. I told them to stop giving false information as their words and actions were inconsistent. They then nonchalantly replied that since it's mailbox delivery, Nekoposu and Yu-Packet are the same. I couldn't trust them, so I requested a cancellation. This time, they said, "I am conducting transactions in accordance with Mercari's terms and conditions, ensuring a pleasant experience for both parties." I couldn't help but chuckle. Even when I reported this to the administration, they said that changing the shipping method without notice is not a problem. Furthermore, for three days after posting, the tracking information for the item did not show as "accepted." As you can imagine. When I contacted the administration again, they said they do not get involved in the delivery status after shipping notification and to check with the seller. By then, the seller was not responding to my messages. I requested cancellation from the administration again. Then, they told me that I would have to return the item at my own expense after receiving it, and the cancellation would be processed once it reached the seller. I wondered how I was supposed to return an item that I suspected was never posted in the first place. When I inquired with Japan Post, they said it would be difficult to investigate without the tracking number. Since the administration kept saying things that were disadvantageous to me, I ended up giving a "disappointing" rating after receiving the item. I tried to ask the seller for a rating or cancellation, but they ignored me. I thought there was no point in contacting the administration anymore. I had given up on getting a refund, but then the administration canceled the transaction. My claim was recognized, but I've had enough of such experiences. With Yu-Packet Post, shipping is only proven after it is posted in a mailbox and accepted by Japan Post. Beyond adhering to Mercari's terms and conditions, I cannot do business with people who lack morals or who do not follow through on their words. I am a former Yamato Transport employee. I am quite particular about delivery.

Seller info

Thank you for your continued patronage. Recently, there have been some buyers who have accepted bundle purchase requests but did not complete the purchase. Please be sure to make a purchase. Also, I will not respond to strange questions. If you have time, I would appreciate it if you could read about a recent trouble I encountered. The seller I recently transacted with has changed their profile description, but it previously stated that shipping would be same-day depending on the time on Sundays. I purchased on Sunday morning, so I assumed it would be shipped the same day as stated. Around 8 PM, I asked if the shipping would be same-day or the next day. Around 11 PM, I received a reply stating that it would be picked up the next day and shipped. I assumed it was a courier service like Rakuraku Mercari便, so I thought it would be a delivery service. Around 7:30 AM the next morning, I received a shipping notification, but since Yamato's collection starts at 8 AM, I found it suspicious and checked. It turned out they had posted it in a mailbox. I told them to stop giving false information as their words and actions were inconsistent. They then nonchalantly replied that since it's mailbox delivery, Nekoposu and Yu-Packet are the same. I couldn't trust them, so I requested a cancellation. This time, they said, "I am conducting transactions in accordance with Mercari's terms and conditions, ensuring a pleasant experience for both parties." I couldn't help but chuckle. Even when I reported this to the administration, they said that changing the shipping method without notice is not a problem. Furthermore, for three days after posting, the tracking information for the item did not show as "accepted." As you can imagine. When I contacted the administration again, they said they do not get involved in the delivery status after shipping notification and to check with the seller. By then, the seller was not responding to my messages. I requested cancellation from the administration again. Then, they told me that I would have to return the item at my own expense after receiving it, and the cancellation would be processed once it reached the seller. I wondered how I was supposed to return an item that I suspected was never posted in the first place. When I inquired with Japan Post, they said it would be difficult to investigate without the tracking number. Since the administration kept saying things that were disadvantageous to me, I ended up giving a "disappointing" rating after receiving the item. I tried to ask the seller for a rating or cancellation, but they ignored me. I thought there was no point in contacting the administration anymore. I had given up on getting a refund, but then the administration canceled the transaction. My claim was recognized, but I've had enough of such experiences. With Yu-Packet Post, shipping is only proven after it is posted in a mailbox and accepted by Japan Post. Beyond adhering to Mercari's terms and conditions, I cannot do business with people who lack morals or who do not follow through on their words. I am a former Yamato Transport employee. I am quite particular about delivery.